Frequently Asked Questions

Below you will find some of the most common questions.

How can I make the reservation?

The reservation can be done through our online system, by e-mail or telephone. No deposits or open credit cards are taken.

How can l order baby or booster seats?

There is a choice in the reservation form. Just click what kind and how many of seats you need and we will manage to be in your car. You can add on the comment box also the age, height and weight of you baby/kid. Also you can give a check to the terms page to see the types of the seats.

Can l have a car driver (chauffeur)?

Yes. Let us know your request and we will tell you the cost.

Do I need a credit card?

No, credit card is not needed. No deposit or open cards are taken.

Can I modify/cancel my reservation?

You can modify or cancel your reservation by sending an email or calling us at least 48hours before. No cancelation fees will be applied.

What is included in basic price?

Delivery and collection, any time. Free 2nd driver. Unlimited mileage. Basic Insurance and 24 hours road service. Map of the island. Free 1st baby and 1st booster seats.

How and can l pay?

You can pay cash money on arrival or by credit card(Visa, Mastercard, American Express, Maestro).

Can I have G.P.S(navigation system)?

Yes, there is a choice in the reservation form.

If my flight will be delayed for a few hours will there be penalties?

If your flight has been delayed our staff will wait for you at the airport, whatever time with no extra cost.

Can I extend my rental?

You can extend your rental as long as you inform in sufficient time.

What if I am involved in a car accident?

First you will contact us, at our phone number. Then in a short period of time the police will come to you to complete the accident report.

Is there an age limit for a driver to hire a car?

You must be minimum 21 years old.

How we will meet each other?

At the day of your arrival, a representative of our company will be waiting for you in front of the international / national arrivals with your name written on a board or in front of the reception at your accomodation.

If you have a question that is not mentioned above, please use our Contact Us form and we will get back to you as soon as possible.